Payment Policy

MAGO MAGA Payment Policy

Last updated: August 19, 2026

This Payment Policy applies to purchases made through magomaga.com.

By placing an order through our website, you agree to the payment terms described below.

1. Accepted Payment Methods

Available payment methods may vary depending on your country, region, device, currency, and checkout eligibility.

The payment methods currently available to you will be displayed during checkout and may include:

  • Major credit cards;
  • Major debit cards;
  • PayPal;
  • Apple Pay;
  • Google Pay; and
  • Other payment methods supported by Shopify and our payment service providers.

Only payment methods displayed during checkout are available for a particular order.

MAGO MAGA does not guarantee that every payment method listed above will be available in every country or for every transaction.

2. Payment Currency

Product prices and order totals are generally displayed in the currency selected or shown on the website.

Your bank, card issuer, PayPal, or payment provider may convert the transaction into your account currency and may charge a currency-conversion or international transaction fee.

Any conversion rate or additional fee imposed by your financial institution is determined by that institution and is not controlled by MAGO MAGA.

The final amount and currency charged will be displayed during checkout before you complete payment.

3. Payment Authorization

When you place an order, your payment method may be authorized or charged for the full order amount, including:

  • Product price;
  • Shipping charges, when applicable;
  • Taxes or duties collected at checkout, when applicable;
  • Discounts; and
  • Other charges clearly displayed before payment.

Submitting an order does not guarantee acceptance.

An order is confirmed only after:

  • Payment has been successfully authorized;
  • The order has passed any applicable verification checks; and
  • You receive an order-confirmation email.

4. Order Verification

To protect customers and prevent unauthorized transactions, we may conduct reasonable payment or order verification.

We may contact you to confirm information such as:

  • Customer name;
  • Billing address;
  • Shipping address;
  • Telephone number;
  • Email address; or
  • Other information reasonably required to verify the order.

We will never ask you to send your complete card number, card security code, account password, or one-time verification code by email.

If we cannot verify an order, or if the payment provider identifies a significant fraud or security risk, the order may be placed on hold or cancelled.

If a paid order is cancelled by us, the applicable payment will be refunded to the original payment method.

5. Payment Security

Our online store is powered by Shopify and uses encrypted HTTPS connections to help protect information transmitted during checkout.

Payments are processed by Shopify-supported payment gateways and other authorized payment service providers.

MAGO MAGA does not directly store your complete credit-card number or card security code on our own website systems.

Customers are responsible for keeping their account, payment information, device, and passwords secure.

6. Payment Failure

A payment may fail or be declined for reasons including:

  • Incorrect card or billing information;
  • Insufficient funds;
  • Bank security restrictions;
  • Cross-border transaction restrictions;
  • Payment-provider verification requirements;
  • An expired card;
  • An unsupported payment method; or
  • A temporary technical or network problem.

If payment fails, please:

  1. Confirm that the billing information is correct;
  2. Confirm that sufficient funds or credit are available;
  3. Contact your bank or payment provider;
  4. Try another supported payment method; or
  5. Contact us at support@magomaga.net.

For your security, MAGO MAGA cannot require your bank or payment provider to approve a declined transaction.

7. Pending Payments and Temporary Authorizations

Some banks or payment providers may display a pending transaction or temporary authorization even if an order was not successfully completed.

A pending authorization is not always a completed charge. It may be automatically released by your bank or payment provider.

The release time is determined by the financial institution and may take several business days.

If you are uncertain whether an order was successfully placed, please check for an order-confirmation email or contact support@magomaga.net before attempting payment again.

8. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us and provide:

  • Your name;
  • Order number, if available;
  • Date and amount of the transactions; and
  • A screenshot showing the duplicate transactions with sensitive payment information concealed.

Please do not send your full card number, card security code, password, or one-time verification code.

We will review the order and payment records and assist you in determining whether the additional transaction is a completed charge or a temporary bank authorization.

9. Taxes, Customs Duties and Import Charges

Taxes collected directly during checkout, when applicable, will be displayed before payment is completed.

International orders may also be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country or region.

Unless checkout or the order confirmation specifically states that such charges are included, local import charges are the responsibility of the recipient.

Please refer to our Shipping Policy for additional information about shipping and customs-clearance arrangements.

10. Discounts and Promotional Codes

Discount codes must be entered and successfully applied before completing checkout.

Unless otherwise stated:

  • Only one discount code may be used per order;
  • Discount codes cannot be exchanged for cash;
  • Expired codes will not be accepted;
  • Discounts cannot normally be applied retroactively after an order is completed; and
  • Promotional offers may be subject to product, destination, quantity, or time restrictions.

If a discount does not appear in the order summary before payment, it has not been applied.

11. Order Changes and Cancellation

If you need to change or cancel an order, contact support@magomaga.net as soon as possible.

We will try to assist if the order has not entered fulfilment or been dispatched.

Once an order has been processed or dispatched, cancellation may no longer be possible. The order will then be handled according to our Refund Policy.

12. Refunds

Approved refunds are issued to the original payment method used for the order.

After we issue a refund, the time required for it to appear in your account depends on the bank, card issuer, PayPal, or payment provider.

MAGO MAGA cannot redirect a card or PayPal refund to a different payment method unless required by applicable law or agreed through an authorized alternative process.

Shipping charges, duties, taxes, discounts, and other amounts will be refunded according to our Refund Policy and applicable law.

13. Chargebacks and Payment Disputes

If you have a concern about an order or payment, please contact support@magomaga.net before opening a chargeback or payment dispute.

We will make reasonable efforts to investigate and resolve legitimate order, delivery, refund, or payment problems.

This section does not limit any rights you may have under applicable consumer-protection law or through your payment provider.

14. Changes to This Policy

We may update this Payment Policy when our payment methods, payment providers, business practices, or legal requirements change.

The updated version will be published on this page with a revised “Last updated” date.

Changes will not reduce rights that have already arisen under applicable law.

15. Contact Us

For questions about an order or payment, please contact:

Brand: MAGO MAGA
Legal company name: COFFEE IS HOME INTELLIGENT TECHNOLOGY CO., LIMITED
Email: support@magomaga.net
Website: https://www.magomaga.com

Please include your order number when contacting us, but do not send your full card number, card security code, password, or one-time verification code.