• MOGO MAGA values product quality as our top priority. We guarantee that all MOGO MAGA products undergo rigorous inspections and meet quality standards before leaving the warehouse.

• Return Conditions: If you are not satisfied with your purchase, you may request a return within 14 days of receiving the product. The product must be in its original condition, unused, with all accessories and packaging intact. Return requests must be confirmed through our customer service channels, and customers are responsible for the shipping costs to return the product to our service center in China. Once we receive the returned product, we will refund your payment through the original payment method. Returns are not accepted after 14 days; only exchanges are possible.
• Exchange Service: If you encounter any functional issues with the product during use, you may request an exchange within 30 days of purchase. For exchanges, customers are responsible for the shipping costs to return the product to our service center in China. We will cover the shipping costs to send the replacement product back to you.

• Damage Reporting: If you discover that the product has been damaged during international shipping, please contact our customer service at support@magomaga.net within 3 days of receiving the product. Please provide clear photos of the damage (including the shipping label, outer packaging, product packaging, and the product itself), a short video, and proof of purchase. We may request your assistance in filing a claim with the shipping company.
• Resolution: Once it is confirmed that the product was damaged during shipping, we will send you a new product or replacement parts at no additional cost to you, including all shipping fees.

Warranty Period: MOGO MAGA products come with a limited 1-year warranty from the date of purchase. If the product experiences any non-human-caused defects during normal use within the warranty period, we will provide free repair services.

Warranty Coverage: The warranty covers manufacturing defects only and does not include damage caused by misuse, accidents, abuse, or unauthorized modifications.

Repair Costs: We do not charge for repair services, but customers are responsible for the cost of any replacement parts required.

• Within the Warranty Period: Customers are responsible for shipping costs to send the product to our service center in China. We will cover the shipping costs to return the repaired product to the customer.
• Outside the Warranty Period: Customers are responsible for both the shipping costs to send the product to our service center in China and the shipping costs to return the repaired product to the customer.

• 5.1 If you encounter any issues or have any questions while using MOGO MAGA products, please feel free to contact our customer service at support@magomaga.net.
• 5.2 Our customer service team will respond to your inquiry within 2 business days and do their best to resolve your issue.

Product Use: We strongly urge customers to carefully read the product manual before using the product and to follow the instructions provided. We are not responsible for any damage resulting from improper use, unauthorized modifications, or repairs.

Electrical Product Safety: As MOGO MAGA products are electrical devices, customers should exercise special caution when using them. We are not liable for any property damage or personal injury caused by any reason, including but not limited to product malfunctions, operational errors, power issues, or environmental conditions. To the fullest extent permitted by law, we disclaim any liability for indirect, special, incidental, or consequential damages.

Policy Updates: We reserve the right to update or modify this after-sales service policy at any time without prior notice. Customers should ensure they are aware of the latest policy before making a purchase.

• To the fullest extent permitted by applicable law, MOGO MAGA shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use, misuse, or inability to use this product, including but not limited to loss of profits, loss of data, business interruption, or personal injury, regardless of how such damages arise, whether in contract, tort, strict liability, or other legal theories.
• MOGO MAGA shall not be liable for any delay or failure to perform its obligations under this after-sales service policy due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, government actions, or other force majeure events.
• Any compensation or replacement offered by MOGO MAGA under this after-sales service policy shall be considered the sole and exclusive remedy available to customers to the fullest extent permitted by law.
• Right of Interpretation: Beijing Time100 e-commerce Co Ltd and its associated companies in Hong Kong and the United States hold the final right of interpretation for this after-sales service policy.

Welcome to MAGO MAGA, a brand synonymous with excellence in home coffee roasting. At MAGO MAGA, we blend cutting-edge technology with classic design to bring you the ultimate coffee roasting experience right in the comfort of your home.

MAGO MAGA is a proud brand under the Time100 Group, which includes Time100 Inc (Delaware, USA), Hong Kong Time100 Co. Ltd, and Beijing Time100 E-commerce Co., Ltd. As a pioneering force in China's cross-border e-commerce industry, Time100 Group has set a benchmark for quality and innovation, making it a representative enterprise in the field of international brand expansion.

Our mission is to transform the home coffee roasting experience by providing high-quality, user-friendly coffee roasting machines that cater to both novices and seasoned baristas. We believe that every coffee lover deserves the joy of roasting their own beans to perfection, savoring the freshest and most aromatic cup of coffee.

Our flagship product, the MAGO MAGA Coffee Bean Roaster, has garnered immense success and acclaim in both the US and European markets. With a highly successful launch on Indiegogo, one of the world’s most popular crowdfunding platforms based in the USA, we raised over $500,000, becoming the number one small appliance in our category. Our customers span across 30 countries, including the USA, Canada, the UK, France, Germany, and many more.

• Innovative Design: Our roasters combine modern technology with timeless elegance, ensuring an intuitive and delightful user experience
• Precision Control: Featuring a clear digital display and built-in timer, our machines allow you to monitor and adjust roasting times with ease, achieving the perfect roast every time.
• Environmental Consciousness: Our roasters are designed to be smokeless with efficient chaff collection, keeping your roasting process clean and eco-friendly.
• Transparency: With dual-layer glass windows, you can watch the magic of coffee roasting unfold in real-time, enjoying the visual and olfactory delights of the process.
• Global Acclaim: Highly recommended by renowned YouTube reviewers and coffee experts worldwide, our products are celebrated for their performance and user-friendliness.

• CoffeeGeek (USA): "The MAGO MAGA Roma Pro Coffee Bean Roaster is a game-changer for home coffee roasting. Its smart design and easy operation make every roasting session a pleasure, and the results are consistently impressive."
• JavaJim (Canada): "I love the Roma Pro's automatic and manual mode switch. It’s perfect for beginners and experienced roasters alike, allowing for experimentation with different roasting profiles."
• The Coffee Chronicler (USA): "The Roma Pro's clear glass window allows me to monitor the roasting process visually, which adds to the enjoyment and ensures precise results."
• European Coffee Trip (Europe): "The smokeless design and efficient chaff collection of the MAGO MAGA roaster make it a standout product, keeping the roasting environment clean and pleasant."
• Seattle Coffee Gear (USA): "The automatic cooling function is my favorite feature. It locks in the perfect roast profile every time, making this roaster a must-have for any coffee enthusiast."
• The Coffee Concierge (USA): "The high capacity and intelligent design of the Roma Pro are impressive, providing a great roasting experience for both novices and professionals."
• Coffee Nate (Canada): "This roaster is feature-rich and easy to operate, making it suitable for coffee lovers at any experience level."
• James Hoffmann (UK): "The Roma Pro is perfect for home use. It’s simple, effective, and consistently delivers high-quality roasted coffee."

MAGO MAGA Coffee Bean Roaster has received extensive media coverage in the USA and Canada, including features in Consumer News Today, FTC News Today, Beverage Industry Today, Fast Food News Today, Food & Drug Administration News Today, Restaurant Industry Today, Retail News Today, The Customer Experience Report, US National Association of Board of Pharmacy, and World News Report. These prestigious outlets have praised our product's innovative design and superior performance, predicting it will lead the market in home coffee roasting. https://www.homecoffeeroaster.co.uk/content/206-Mago-Maga-Smart-Home-Coffee-Bean-Roaster-v1-2#comments

The Roma Pro Home Roaster Automates Up to 300 Grams

https://dailycoffeenews.com/2025/01/23/from-china-the-roma-pro-home-roaster-automates-up-to-300-grams/?_refluxos=a10

We can ship to over 200 countries and regions worldwide. As long as postal services can reach, we can deliver. We cover all continents, so please feel assured to make your purchase. Including but not limited to:

United States, United Kingdom, Norway, Switzerland, European Union, Canada, Australia, New Zealand, Singapore, Japan, South Korea, Thailand, Malaysia, Hong Kong, Taiwan, Philippines, Israel, Sweden, United Arab Emirates.